Service Coordinators

As a Service Coordinator, you need partners who respond quickly, communicate clearly, and follow through. We deliver person-centered services with strong operational support, giving you confidence that your families are handled with professionalism, care, and accountability.

Better care for families, less stress for you

For nearly two decades, we have partnered with Service Coordinators to make referrals simple, reliable, and responsive so individuals can start receiving care quickly.

Fast response you can rely on

Every referral submitted through our HIPAA-compliant online referral platform by 4 p.m. receives a same-day response, helping families start services sooner.

Personal Touch

We combine the strength of a large organization with the personalized support of local teams, delivering high-quality service in every community we serve.

Family-selected caregiver model

Families can choose someone they already know and trust to provide care, leading to faster placements and better outcomes.

Multilingual support

We support California’s diverse communities with multilingual onboarding and coordination, improving access for families across the state.

A true partnership

We are more than a vendor. We work closely with Service Coordinators to improve outcomes, support families, and continuously strengthen our services.

Disability Services that help individuals thrive

Our person-centered services are designed to support independence, encourage meaningful community involvement, and promote caregiver wellbeing. Together, these elements create a stronger, more balanced approach to care.

Making referrals simple

Step 1

Submit the Referral

Submit your referrals through our HIPAA-compliant online referral platform.

Step 2

We Connect with the Family

Referrals submitted before 4 p.m. receive same-day outreach from our team to guide the family through next steps and answer questions.

Step 3

Care Provider Onboarding

Families select someone they know and trust to provide care, and we guide that provider through onboarding, including an online application, and paid background check, CPR and First Aid training.

Step 4

Services Begin

After we receive the authorization from the Regional Center and the provider completes onboarding, care can start quickly so individuals receive the support they need without unnecessary delays.

What our Service Coordinators are saying

Hear how compassionate care, reliability, and meaningful support have made a difference in the lives of individuals and their families.

Service Coordinators

Angelica

Title

Disability Services, Service Coordinators

The services provided, along with the behind-the-scenes coordination and follow-through have aways been handled by local personnel that families are able to know personally and put a face to. Their responsiveness, communication, and willingness to assist have made a meaninggful difference for the individuals and the families they serve.

Nena

Service Coordinator

Disability Services, Service Coordinators

I love working with Stacy Apolinar with 24 Hour Home Care. Her commitment to working with the community and the families we serve is admirable. She is always willing to answer questions and partner with other community-based organizations to make sure providers and clients alike are supported.

Carrie

Service Coordinator

Disability Services, Service Coordinators

“I am a Service Coordinator at Tri-Counties Regional Center and Stacy Apolinar, the Community Partnership Manager, at 24 Hour Home Care is the best! She always has a positive and friendly attitude. Stacy provides me and the families we serve with excellent customer service by always answering her phone and frequently asked questions.”

Gustavo

Service Coordinator

Company, Disability Services, Service Coordinators

“As a Service Coordinator for a Regional Center, I have had the pleasure of working with Angie and the entire Oxnard office team for many years. Angie and her team are great, kind, helpful, and very efficient! Overall, 24 Hour Home Care has always been easy to work with and very helpful to all the families I have referred to them.”

Andrea

Service Coordinator

FAQs

What services do you offer for families?

Respite Care, Personal Assistance and Social Recreation are our most common services, but we offer other services at particular Regional Centers.

Can families get started on services without the finalized authorization?

No, we must have the final authorization to allow a family to start receiving services.

How do I get in touch with the local 24 Hour Home Care office assigned to my Regional Center?

Visit our locations page to find the contact information for your local 24 Hour Home Care office.

Resources

Learn more about disability care services in our resource center.

Disability Services, Families, Respite Care

Everything You Need to Know About a Family-Selected Care Provider

Disability Services, Families

Benefits of an Emotional Support Animal for Children with Autism

Disability Services, Families, Personal Assistance, Service Coordinators, Social Recreation

Personal Assistance and Social Recreation Coaching– What’s the Difference?

Disability Services, Families

Five Ways to Find a Care Provider in Your Network!

Community Supports, Disability Services

Disability Resource 2

Community Supports, Disability Services

Disability Resource 1

Connect a family to care

A simple referral can make a meaningful difference. Refer a family today to help them access the support they need.